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International perspectives on dispute resolution conference

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Table of contents

On this page

  • Introduction
  • Session 1: Improving institutions and dispute resolution service delivery
  • Session 2: Equal remuneration: principles, research and recent developments
  • Session 3: New approaches: American–Australian perspectives
  • Session 4: Engaging with the community: user design and stakeholder engagement
  • Session 5: Individual employment dispute resolution

 

Introduction

The Fair Work Commission hosted the International perspectives on dispute resolution conference in Melbourne on Wednesday, 1 November 2017.

The conference was facilitated by Dr Marian Baird AO, and brought together local and international heads of workplace relations and dispute resolution agencies to discuss developments and innovations in practice. They were joined by leading local academics and experts to reflect on Australia's progress in areas including online dispute resolution, user design and interested–based negotiation. 

  • Watch the video: International perspectives on dispute resolution – opening address

Session 1: Improving institutions and dispute resolution service delivery

This session examined local and international institutional reform approaches to identify best practice examples. The panelists in this session discussed recent developments in online dispute resolution – including efforts to increase user accessibility – as well as current challenges facing the sector.

Click on the links below to access slides and videos from Session 1 presentations.

Ms Oonagh Buckley – Director General, Workplace Relations Commission, Ireland
  • View the slides: Improving institutions and dispute resolution delivery – the Irish experience
  • Watch the video: Improving institutions and dispute resolution delivery – the Irish experience

Justice Iain Ross AO, President, Fair Work Commission, Australia
  • View the slides: Improving institutions and dispute resolution service delivery
  • Watch the video: Improving institutions and dispute resolution service delivery

Professor John Zeleznikow – Victoria University, Australia
  • View the slides: Online dispute resolution – enhancing alternative dispute resolution
  • Watch the video: Online dispute resolution – enhancing alternative dispute resolution

Q&A
  • Watch the video

Session 2: Equal remuneration: principles, research and recent developments

Principles of equal remuneration are well established in international and domestic law, but gender pay equity remains a persistent problem in Australia and abroad. This session examined recent initiatives taken in New Zealand to address pay equity barriers, with practitioners from Australia providing insight into how this issue is being experienced and addressed in Australian workplaces.

Click on the links below to access slides and videos from Session 2 presentations.

Associate Professor Rae Cooper – University of Sydney Business School, Ms Alexandra Heron – University of Sydney Business School
  • View the slides: (Un)Equal pay: Research insights
  • Watch the video: (Un)Equal pay: Research insights

Ms Cara Takitimu & Judy Dell, Ministry of Business, Innovation & Employment, New Zealand
  • View the slides: Pay equity and the gender pay gap in New Zealand
  • Watch the video: Pay equity and the gender pay gap in New Zealand

Q&A
  • Watch the video

Session 3: New approaches: American–Australian perspectives

The Commission’s New Approaches jurisdiction continues to progress since it commenced in 2014, focused on imbedding principles of interest-based negotiation into bargaining and dispute resolution processes at the workplace level. This session drew on experiences recent from the Commission and the Federal Mediation and Conciliation Service in the United States to identify how interest-based processes can assist businesses and industry and employee groups to achieve positive outcomes for their workforces and memberships.

Click on the links below to access slides and videos from Session 3 presentations.

Deputy Director Scot Beckenbaugh – Federal Mediation & Conciliation Service, United States of Amercia
  • View the slides: International perspectives on dispute resolution, United States of America
  • Watch the video: International perspectives on dispute resolution, United States of America

Professor Mark Bray & Professor Johanna Macneil – Newcastle Business School, University of Newcastle, Australia
  • View the slides: Cooperation at work: How tribunals can help to transform workplaces
  • Watch the video: Cooperation at work: How tribunals can help to transform workplaces

Deputy President Anna Booth – Fair Work Commission, Australia
  • View the slides: Role of the tribunal as a third party in New Approaches
  • Watch the video: Role of the tribunal as a third party in New Approaches

Q&A
  • Watch the video

Session 4: Engaging with the community: user design and stakeholder engagement

This session examined how public sector agencies are re–orientating services to become more user–focused. The session explored examples from the Australian Taxation Office, the Australian Digital Health Agency, and the Canadian Industrial Relations Board, highlighting stakeholder engagement processes to enhance quality, credibility and application of public policy initiatives.

Ms Ginette Brazeau – Chairperson, Canadian Industrial Regulations Board, Canada
  • View the slides: Stakeholder engagement – Canada Industrial Relations Board
  • Watch the video: Stakeholder engagement – Canada Industrial Relations Board

Ms Rachel De Sain – Executive General Manager, Innovation & Development, Australian Digital Health Agency, Australia
  • View the slides: Engaging with the community through codesign
  • Watch the video: Engaging with the community through codesign

Mr Gavin Siebert – Assistant Commissioner, Design & Change Management, Australian Taxation Office, Australia
  • View the slides: Engaging with the community – user design and stakeholder engagement
  • Watch the video: Engaging with the community – user design and stakeholder engagement

Q&A
  • Watch the video

Session 5: Individual employment dispute resolution

This session examined how the core work of dispute resolution agencies is changing amidst a global decline in organisational membership, and a rise in individual dispute and representation. The session explored trends in agency and tribunal responses to this structural change as well as scope for further work.

Sir Brendan Barber – Chair, Advisory, Conciliation & Arbitration Services, United Kingdom
  • View the slides: The changing landscape
  • Watch the video: The changing landscape

Mr Cameron Morajane – Director, The Commission for Conciliation, Mediation & Arbitration, South Africa
  • View the slides: Individual employment dispute resolution: Trends and future considerations
  • Watch the video: Individual employment dispute resolution: Trends and future considerations

Professor Andrew Stewart, John Bray Professor of Law, University of Adelaide, Australia
  • View the slides: Individual employment dispute resolution
  • Watch the video: Individual employment dispute resolution

Q&A
  • Watch the video

Updated time

Last updated

04 December 2017

 

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