Every agreement has a clause dealing with dispute resolution. The clause sets out a step by step process for dealing with a dispute regarding how the agreement is applied.
If you have a dispute with your employer about the application of your agreement, read the dispute resolution clause carefully. You will need to follow the steps set out in the dispute settling procedure before you can consider making an application.
Most agreements allow for a dispute to be referred to the Commission if discussions in the workplace do not resolve the dispute. If the dispute settling procedure mentions the Fair Work Commission (or Fair Work Australia) you will be able to make an application to the Commission for help in resolving the dispute.
Use Form F10 – Application for the Commission to deal with a dispute in accordance with a dispute settlement procedure (Word) (which is also available from our Forms page) to apply to the Commission for help resolving a dispute in accordance with the dispute settlement procedure in your agreement.