Due to technical difficulties the Commission’s fax services are currently unavailable. We are working to fix the problem and apologise for any inconvenience.
Note that email, phone and the online lodgment service are still available.
The Fair Work Commission’s ongoing focus is to ensure a safe environment for our clients and staff so we can continue to deliver services to the community.
Our counters are closed, but we’re still operating. Please do not attend our offices unless a Commission Member specifically requests you to. If you are asked to attend our Melbourne office, you are required to wear a face mask at all times, except when speaking during a hearing.
Find out more: Coronavirus (COVID-19) information
Our Melbourne office is at: |
Level 4, 11 Exhibition Street |
The postal address is: |
PO Box 1994, Melbourne, Vic, 3001 NOTE: Australia Post is experiencing delays because of COVID-19, so we strongly encourage parties to use our Online Lodgment Service or email where possible. Otherwise, please allow extra time for postal services to ensure we receive all documents within the relevant time limits. |
The telephone number is: |
1300 799 675 within Australia +61 293 081 808 overseas |
The fax number is: |
(03) 9655 0401 |
The email address is: |
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Our office opening hours are: |
9am–5pm weekdays (excluding public holidays) |
The out of hours emergency number is: |
0419 960 157 |
You can reach the Melbourne office by train – get off at either Parliament Station or Flinders Street Station.
Trams pass nearby along Flinders Street and Collins Street.
There is some public meter parking outside the Commission, however it is short-term only and not suitable for people attending hearings.
There are a number of public car parks nearby with entry from Flinders Street or Flinders Lane. But parking is expensive in these car parks if you are only parking for a couple of hours – the hourly rate can exceed $20.
When you enter our building at 11 Exhibition Street you will see a screen on the ground floor that shows the listings for the day.
Hearing and conference rooms are on the 5th and 6th floors.
The public counter is on the 4th floor – please go there for general enquiries.