The Commission is a tribunal which means it operates like a court. To make sure it stays independent, Commission staff and Members cannot provide legal advice. This includes advice on whether you should make an application, which application is the best one for you or how to run your case.
It is not necessary to be represented by a lawyer or paid agent when appearing before the Commission and many parties choose to represent themselves. However, we understand that legal advice can reduce anxiety and confusion, improve access to justice and minimise costs. The following services may be able to offer assistance.
The Workplace Advice Service provides access to free legal assistance to eligible people and some small business employers who need advice about unfair dismissal, general protections and anti-bullying.
The Service is currently available in New South Wales, Queensland, South Australia, Victoria and Western Australia.
The Commission is working with Justice Connect, an independent not-for-profit legal centre, to provide the Justice Connect General Protections Referral pilot program. The program aims to provide legal help to eligible people on general protections matters. This program is means tested.
The pilot program is currently available in NSW and the ACT.