Step 1: Check if you may be eligible
Check if you're eligible by using the Workplace Advice Service request form.
Step 2: Complete the request form
If you're eligible, you'll be asked to complete a request form.
Step 3: Schedule your appointment
The Commission will then either organise an appointment for you or put you in touch with a lawyer so that you can schedule an appointment.
Your appointment may take place by phone or in person.
Step 4: Attend your appointment
Appointments generally go for 1 hour. Make sure you're prepared for your appointment by gathering any relevant documents and information. Think clearly about what you'd like to ask the lawyer so you can get the most out of your appointment. Bring a pen and paper so that you can write notes.
During the appointment, the lawyer will listen to your workplace issue or enquiry. They might ask you some questions to better understand the situation.
The lawyer may then offer advice on:
- what issues are likely to be raised at a Commission proceeding, and
- whether your issue or enquiry is likely to succeed if you decide to pursue the action in the Commission.
If there is time, the lawyer may offer advice on drafting submissions and witness statements or submitting relevant documents.