The Fair Work Commission (Commission) is an independent and impartial organisation. The Commission may be able to help you by showing you:
We remain impartial and cannot give you legal advice regarding your case or otherwise.
It is not neccessary for a party to be represented by a lawyer or paid agent when appearing before the Commission, and many parties choose to represent themselves.
There are community legal centres in each state and territory. You can find your nearest community legal centre on the National Association of Community Legal Centres website.
The Workplace Advice Service provides access to free legal assistance to eligible people and some small business employers who need advice about general protections and other employment-related matters.
The Service is currently available in New South Wales, Queensland, South Australia, Victoria and Western Australia.
The Commission has partnered with Justice connect, an independent not-for-profit legal centre, on the Justice Connect General Protections Referral pilot program. The pilot program is only available in NSW and the ACT.
As Justice Connect's services is means tested, persons referred will be asked about their financial situation. This includes household income and assets, housing situation, debts, financial dependants, and other relevant personal circumstances.
The Commission only provides information about the program to persons who may be eligible for assistance. It does not:
Eligible persons will have an appointment with a lawyer, arranged by Justice Connect. Justice Connecct will assess each referral individually, and decide what, if any, legal advice can be provided.
Appointments will be no more than one hour, and may be in person (at Justice Connect's Sydney office), or by telephone. The appointment may give:
Eligible persons who would like assistance from a Justice Connect lawyer are encouraged to call the Commission on 1300 799 675 for further information.
For eligibility information regarding general protections, refer to the General protections dismissal quiz.
You can also refer to the full set of general protections guides on the Commission’s website:
The General Protections Benchbook can also help parties lodging or responding to general protections applications.
If you need further information or help, please refer to the Enquiries page.